Terms & Conditions

Return & Exchange Policy

• All sales on wigs and hair products are final. We do not offer refunds.
• Exchanges are available for store credit only.
• Items must be in their original, unused condition to qualify for an exchange.
• This policy applies to both in-store and online purchases.

Wig Fittings

• Complimentary wig fitting consultations are available in our Saco, Maine store.
• Each fitting is approximately 30 minutes and includes cap sizing, placement, and care tips.
• Walk-ins are welcome. For guaranteed availability, reach out to us ahead of time by phone or text at (207) 831-6088.

Online Orders & Shipping

• Orders typically ship within 1–2 business days.
• Free shipping is available on orders over $100.
• The same return and exchange policy applies to all online orders.
• If you receive a damaged or incorrect item, please contact us within 48 hours of delivery so we can make it right.

Payment Methods

We accept a wide range of payment options including Afterpay, Apple Pay, Google Pay, PayPal, Visa, Mastercard, American Express, Discover, Diners Club, and Shop Pay — both online and in store.

Pricing & Availability

All prices are listed in USD and are subject to change without notice. While we do our best to keep product availability up to date, popular items may sell out quickly. If something you want is out of stock, reach out and we'll let you know when it's back.

Privacy

Any personal information you share with us (name, email, phone number) is used solely to respond to your inquiries and process orders. We will never sell or share your information with third parties.

Questions?

If you have any questions about these terms, feel free to reach out: